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City of Redlands

35 Cajon St, Suite 15A, Redlands, CA 92373

909-798-7516 or 909-798-7529


The City of Redlands requires a prepayment from all customers who have not established credit with the City. Established credit is defined as one year of service with a “satisfactory” payment record. “Satisfactory” is defined as making all payments on or before the payment due date. The prepayment is based on a sum equal to three times the average or estimated monthly charges for the premise you are requesting services for.

The prepayment shall be applied as a credited to your account after one year of utility payments have been paid, provided a "satisfactory" payment record is maintained by paying all of your municipal services bills on or before the due date. 

The completion of this form does not establish service; However, this form, along with contacting you by phone, will assist us in establishing your account.

Account holder Name

Contact Phone Number(s)

Mailing Address (If different than service address)

Are you renting this property?


Landlord/Owner Address